Returns
If you are unhappy with your product(s) you may contact us for a return or exchange within 30 days. If 30 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please contact us at info@maximllc.com to begin the return process.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
Please allow up to 5 business days for refunds to post to your bank or credit card account.
If after 5 business days, the credit does not appear, please contact us at info@maximllc.com.
Sale items (if applicable)
If you would like to return a product that was purchased at a discounted price, you will be refunded the discounted amount minus shipping.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@maximllc.com and send your item to: 1101-D West Melinda Phoenix AZ US 85027.
Shipping
To return your product, you should mail your product to: 1101-D West Melinda Phoenix AZ US 85027.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.